Frequently Asked Questions (FAQ)

Practical Questions

Online therapy can be just as effective as in-person treatment in the case of certain conditions. There are a number of studies looking at telemedicine for different kinds of disorders, and they tend to be amazingly effective.

A 2014 study published in the Journal of Affective Disorders found that online treatment was just as effective as a face-to-face treatment for depression. A 2018 study published in the Journal of Psychological Disorders found that online cognitive behavioral therapy is “effective, acceptable, and practical health care.”

All clients who are eligible for Medicare benefits and want to use a Mental Health Care Plan to receive a rebate can book a session with Self Growth Institute.

Clients who are not qualified for Medicare benefits can also book a session with a therapist. However, they will not be entitled to get any rebate.

The cost of counselling ranges from $200.00 to $240.00. It costs significantly less if you have a Mental Health Treatment Plan from your doctor. You may be entitled to Medicare rebates of $92.90 when you see a General Psychologist or $136.35 for a session with a Clinical Psychologist.

You can pay for your session using any credit or debit card.  

We use Stripe to handle all payments. It’s a convenient, highly secure system where your sensitive credit card information (e.g., card number, expiry date, or CVV code) is kept confidential.

Questions About Services

All video calls are secured with end-to-end encryption and meet strict privacy and security standards. Consultations are kept confidential solely between you and your therapist.

  • Anxiety
  • Depression
  • Stress Management
  • Bullying and Harassment in the workplace
  • Couples relationships
  • Anger management
  • Family counseling
  • Phobias
  • Obsessive Compulsive Disorders (OCD)
  • Sexual, physical, and emotional abuse
  • Eating Disorders
  • PTSD (Post Traumatic Stress Disorder)
  • LGBT Issues
  • Addictions

It is an approach that differs from other conventional life coaching styles because it will focus on a broader view of a client’s areas of life. Positive Psychology Coaching is perceived as a directive model that promotes a therapeutic setting and aims for the self-growth of the client.

It is paramount to indicate that PPC sessions use scales and interventions that are based on scientific psychological research in order to measure your progress objectively.  

While both approaches can be provided by the same psychologist, Psychotherapy treats mental health problems through talking therapy, and it can be a long-term treatment while developing a deeper insight into clients’ experiences. On the flip side, Counseling can be a short-term treatment that mainly focuses on promoting well-being and assisting people in finding solutions to life problems and critical and challenging times (e.g., grief and loss).

Research suggests that online therapy can be as effective as in-person therapy for certain mental health issues. Additionally, owing to its convenience, online therapy makes it more accessible to the person who needs it.

  • Reaching a healthy well-being
  • Increasing your positive emotions through positive interventions
  • Identifying and applying your Character Strengths to elevate happiness
  • Maximizing your optimal functioning

General Questions

Your privacy is of utmost importance to us. Your therapist alone will have access to your information. Self Growth Institute offers personal data exclusivity, which safeguards you from data leakage, and we will not disclose client information to any external organization unless you have authorized us to do so through signed consent. Our platform meets all the regulations of the Australian Privacy Principles.

For video- conferencing:

  • Windows7 or higher
  • Mac OS X with MacOS 10.7 or late
  • Highspeed internet connection (wired)
  • Webcam or HD webcam 
  • Speakers and Microphones

For a telephone session:

  • A phone home landline
  • Mobile phone

Self Growth Institute makes therapy accessible and affordable to everyone. Our mission is to facilitate convenient access to proficient licensed therapists who can assist people in overcoming their current difficulties and challenges. Most importantly, we lend a helping hand so that you reach a happier and healthier life.

Self Growth Institute has been created to help you address your day-to-day challenges in a non-judgemental environment, implementing specific interventions to promote your mental health and overall well-being.

There can be many different reasons for consulting a therapist:

  • You might be going through a rough patch or a particularly challenging time in your life and need support.
  • You might be feeling frustrated by the recurrence of certain patterns in your life and relationships and wish to understand yourself better and make healthier choices.
  • You might be suffering from certain distressing symptoms and need to learn techniques and strategies to manage your mental health problems.
  • You need or want to develop new coping skills to address specific difficulties and concrete problems.
  • You want to ascertain your Character Strengths and use them to your advantage to achieve a happier life.
  • You are tired of living a life that feels both hollow and empty (languishing) and thereby seek to flourish as a human being.
  • You want to work on your personal growth and self-development and achieve optimal functioning.


Questions About Psychologists

Our sessions typically last 50+minutes, although, at times, during the preliminary stages, discussions with your psychologist can vary based on your needs and circumstances.

Generally, appointments can be scheduled within a week of your request.

All our psychologists at Self Growth Institute are registered psychologists and mental health accredited social workers with extensive experience in their field. Likewise, they are also fully registered with Medicare, which entitles you to Medicare rebates if you have a Mental Health Treatment Plan from your doctor.

Similarly, all our therapists are registered with their relevant professional bodies (e.g., The Psychology Board of Australia), which means that they have fulfilled all the requirements demonstrating their knowledge, training, and suitability in their professional field.

Prior to working for Self Growth Institute, our therapists provide us with their current registration from their professional bodies and satisfy the required standards to prove their suitability and fitness as a therapist. 

For further information, you can read the complete professional profile of each therapist by clicking the link next to their names.

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