How It Works
in 3 Simple
Steps

The Right Help. Anytime, Anywhere.

Find the right therapist and connect from the privacy and convenience of your home at a reduced cost than traditional, in-person therapy.

1

Find Your Therapist

Search through our list of therapists to find the one most suitable for you.

Our therapists are highly skilled, experienced, and accredited psychologists, social workers, and family therapists.

As we are an online therapy platform, most of our interventions are delivered by qualified mental health practitioners (e.g., psychologists) who are experts in furnishing a range of mental health services and therapies. However, if you are specifically seeking medication to treat and ease the symptoms of a mental disorder, you will need to request a referral from your GP to see a psychiatrist.

Clients must be a minimum of 16 years or older; otherwise, parent consent is required.

Find your Telehealth Therapist
Book a Telehealth Therapy Sesssion

2

Book an Appointment

Select your therapist and the time and date of your appointment.

The cost of a 50-minute session starts from $200. If you have obtained a Mental Health Care Plan from your doctor, you could be eligible for a rebate from Medicare of $92.90 if you see a General Psychologist. If you see a Clinical Psychologist, your 50-minute session will cost $240. If you have obtained a Mental Health Care Plan you could be eligible for a rebate from Medicare of $136.35.

You are eligible for a full refund, provided you cancel your appointment at least 48 hours prior to your session time. Please note that a minimum of 48 hours’ notice is required to cancel or reschedule a video or phone online session without charges. If less than 48 hours notice is given, or if you miss or forget to attend an appointment with your therapist, you will be charged, and no refund will be reimbursed.

You will need to cancel the original appointment before choosing another time slot that suits you better and book again. You don't necessarily have to select the same therapist in this case if another therapist offers a more convenient time. Note that you can only cancel and change an appointment if it is at least 48 hours before your booked time slot .

3

Connect With Your Therapist

Once your appointment is booked, you will get a confirmation email with a link. No login or passwords are required – just one click and you are connected.

Once you have completed your booking, a confirmation email will be sent to the address provided. Please check your junk or spam folder to see if it has landed there. If you have not received an email confirmation within 24 hours, please get in touch with Self Growth Institute to check your booking and obtain your confirmation email.

You could use three or four sessions before deciding the course of your treatment. Knowing if the psychologist is the right person for you is crucial.

Your initial session is a period for you and your therapist to get to know each other and give your therapist an idea of how to proceed while having an understanding of your difficulties and issues..

It is likely that after your first few sessions, you and your therapist will identify the main therapeutic goals you want to achieve from your treatment as well as the pathways to use to reach them. In establishing this therapeutic relationship, it is essential for your psychologist to know that you are committed to your therapy and you are willing to engage actively during your sessions to obtain concrete results.

Access Telehealth Therapy from Anywhere

Online Therapy: Your Way

Therapy from Home

Consult a registered psychologist online from the privacy of your own home.


Connect with an Experienced Telehealth Psychologist

Therapy When You Need It

Select the right therapist for your needs. No travel, no waiting rooms.


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